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YOW - PHL temporary suspension of service – Schedule change
American Airlines is offering protection for our ticketed customers who may be impacted by the temporary discontinuation of service between Ottawa, Canada (YOW) and Philadelphia, Pennsylvania (PHL).
Please be guided by the following information:
Special travel exception for service between YOW and PHL
| Flights affected |
YOW - PHL |
| Tickets issued on/before |
June 1, 2020 |
| Effective for ticketed travel dates |
Juy 7, 2020 - March 28, 2021 |
| Reissue ticket on/before |
Same day as flight rebooking |
| Protection options |
AA flights: YULYYZ - PHL*
* Transportation to/from YOW is a customer's expense
– or –
UA flights**: YOW - ORD/IAD, then AA flight(s) to final destination
** Includes UA Express flights
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| Inventory requirements for AA flights |
Book same inventory as originally ticketed or next lowest available inventory, same cabin up to and including H inventory for Main Cabin. |
| Basic Economy ticketed fares |
Short-haul: B inventory only
Long-haul: AA Prime – B inventory
AA*: Originally ticketed inventory or lowest available up to and |
| Inventory requirements for UA flights |
| When booked on AA in |
Book on UA |
| J, R, D |
P, Z |
| I |
P |
| Y, H, K, M, L, V, S |
G, K, L |
| N, Q |
G, K |
| O |
G |
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| Changes to origin/destination |
Not allowed |
| Refund eligibility |
Allowed to refer to Refund Policy in policy on Latest Communications |
| Endorsement box |
SKCHG/YOWPROTECT |
| Phone field |
Ensure the customer's telephone contact number is updated |
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